FAQ
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At LCS Car Rental, we require all renters to present a valid driver’s license, a credit card in the renter’s name, and proof of insurance if you opt not to purchase our coverage. Additionally, renters must meet the minimum age requirement and provide a valid ID. (Please see question “Are there any age restrictions for renting a car?”)
We accept valid driver’s licenses from all countries. If your license is not in English, we recommend having an International Driving Permit (IDP) alongside your national license for ease of understanding.
Yes, LCS Car Rental offers a variety of insurance options to ensure you are covered during your rental period. These include Collision Damage Waiver (CDW), Theft Protection, and Third-Party Liability Insurance. Please inquire about our insurance packages at the time of booking.
Our fuel policy is simple: return the car with the same level of fuel it had when you picked it up. Alternatively, you can pre-purchase a full tank of gas at a competitive rate and return the car empty.
Yes, renters must be at least 21 years old. Drivers under the age of 25 may be subject to a young driver surcharge. Certain high-performance vehicles may have additional age restrictions.
Absolutely! We offer a range of additional amenities including GPS navigation systems, child safety seats, and booster seats. Please request these extras at the time of booking to ensure availability.
We offer a flexible cancellation policy. You can cancel your reservation up to 48 hours before the scheduled pickup time without incurring any charges. For cancellations within 48 hours, a fee may apply.
Our pickup and drop-off process is designed to be quick and convenient. At pickup, present your documentation, review the rental agreement, and inspect the vehicle. For drop-off, return the vehicle to our designated location, where we will inspect it and finalize any remaining details. We also offer after-hours drop-off options for added convenience. We also offer pickup services, so call us for any inquiries!
LCS Car Rental operates from 9:00 AM to 6:00 PM daily. For urgent assistance outside of these hours, we provide a 24/7 customer service helpline. You can reach us at [+1-721-587-2966] or via email at [info@luxcarsxm.com]. If the call isn’t urgent, you will be transferred to the main line.
All mandatory fees and taxes will be disclosed upfront during the booking process. There are no hidden fees.
Additional fees may apply for optional services such as GPS rental, child seats, additional drivers, or young driver surcharges.
Damages to the vehicle are the responsibility of the driver (with the exclusion of regular wear and tear). As such, the driver will be liable for the cost of repairs for any damages incurred.
To extend your rental period, contact us as soon as possible. Extensions are subject to vehicle availability and may incur additional charges. We’ll update your rental agreement accordingly.
Yes, we offer competitive discounts for long-term rentals and special rates for repeat customers. Please inquire with our customer service team about available promotions and programs, by phone [+1-721-545-7499] or by email [info@luxcarsxm.com].
In the event of an accident or breakdown, contact our 24/7 customer service helpline. You can reach us at [+1-721-587-2966] or via email at [info@luxcarsxm.com].
We’ll provide you with support and guidance on the next steps, including arranging for a replacement vehicle if needed. Additional fees may apply.
Our rental vehicles can be driven throughout Sint Maarten and Saint-Martin. Off-road driving is not permitted.
Yes so call us for any inquiries!
Returning your vehicle is easy. Simply bring it back to our designated return location at the agreed time. Ensure the fuel level matches the pickup level, and remove all personal belongings. We will inspect the vehicle and complete the return process promptly. Please note that we are not responsible for the loss of your personal belongings.
Thank you for choosing LCS Car Rental. We are committed to providing you with an exceptional rental experience. If you have any other questions, please don’t hesitate to contact us.